If customers are so important, why don't we know more about them?
[Editor's Note: In an age where there is...
Read more »[Editor's Note: In an age where there is...
Read more »[Editor's Note: In a recent conversation, the leader of a company explained that his was a commoditized business - just like many oth...
Read more »[Editor's Note:In today's market, there are folks and firms that purport to have all the answers to issues facing small and mid-size...
Read more »[Editor's Note: In 2016, I saw a startling statistic from Gallup. Of the employees in the largest 30,000 companies in the U.S., over 68...
Read more »At an initial strategic planning kick-off session for a client company, the senior vice president of marketing spoke up: "I've be...
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Hello, my name is Jack Sparrow. I'm a 50 year old self-employed Pirate from the Caribbean.
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